1. Introduction & Scope
Web AI Processors ("we", "us", "our") operates the website located at webaiprocessors.digital, publishing educational content about website performance for small business owners in Australia. This policy explains how we handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) contained within it. It applies to all visitors of this website and anyone who contacts us through the contact form or by phone or email.
2. Who We Are
We are based at Unit 2D/36 Hume Rd, Laverton North VIC 3024, Australia. This site is an independent, educational blog. We do not offer web development services, and we do not sell products through this website. You can reach us at info@webaiprocessors.digital or +61 3 9646 4708.
3. Information We Collect
We collect personal information you provide directly, such as your name, email address, phone number and the content of any message, when you use our contact form or otherwise contact us. We also collect limited technical information automatically, including browser type, device type, general location derived from IP address, and pages visited, typically through cookies as described in our Cookie Policy.
4. How We Use Your Information
We use personal information to respond to enquiries sent through our contact form, to understand how visitors use this website so we can improve our guides, and to comply with any legal obligations that apply to us. We do not use personal information to make automated decisions that significantly affect individuals.
5. Cookies & Tracking Technologies
This website uses cookies to remember your preferences and, where you consent, to gather anonymised analytics about how the site is used. Full details, including how to manage your preferences, are set out in our separate Cookie Policy, which forms part of this Privacy Policy by reference.
6. Disclosure to Third Parties
We do not sell or rent personal information. We may share limited information with service providers who help us operate this website, such as hosting providers and analytics tools, under obligations to keep that information confidential and to use it only for the purposes we specify. We may also disclose information where required by Australian law.
7. Data Storage & Security
We take reasonable technical and organisational steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure, consistent with our obligations under the Privacy Act 1988 (Cth). No method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.
8. Overseas Disclosure
Some service providers we use, such as hosting or analytics platforms, may store or process information on servers located outside Australia. Where this occurs, we take reasonable steps to ensure those providers handle information consistently with the Australian Privacy Principles, so far as is practicable.
9. Access, Correction & Complaints
Under APP 12 and APP 13, you may request access to personal information we hold about you, and request correction if it is inaccurate, out of date or incomplete. If you have a concern about how we've handled your personal information, please contact us first at info@webaiprocessors.digital. If you remain unsatisfied, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The date at the top of this page shows when it was last revised. Continued use of this website after changes take effect constitutes acceptance of the updated policy.
