The usual culprit
Why that massive hero image is costing you visitors
It's almost always the same story. Someone uploaded a beautiful photo straight from a camera or a stock library, dropped it into the homepage banner, and never touched it again. That single file can end up heavier than every other element on the page combined.
Because it's usually the largest thing visible when the page loads, it's often exactly what LCP is measuring. A slow hero image doesn't just look fine while loading slowly. It actively drags down the metric Google uses to judge your homepage.
The fix is rarely "use a smaller photo." It's resizing the file to the dimensions it's actually displayed at, exporting it as a modern compressed format, and making sure it isn't set to lazy-load, since the one image visible immediately shouldn't wait in a queue behind ones further down the page.